Knowledge Base Overview
4 min read
Knowledge Base Overview 📚
The Knowledge Base is your central repository of product facts, company information, and key details. When you generate content, CreativeBuzz pulls from your Knowledge Base to ensure accuracy and consistency.
Why Use a Knowledge Base?
Generic AI doesn't know your product. It might hallucinate features or get pricing wrong. The Knowledge Base grounds every generation in verified facts about YOUR business.
Key Features
- Fact Storage — Store product details, pricing, features, testimonials, and more.
- Smart Retrieval — AI automatically pulls relevant facts for each generation.
- Used Facts Panel — See exactly which facts were used in your content.
- Categories — Organize facts by type for easy management.
What to Add
📦 Product Details
Features, specs, pricing, plans
💬 Testimonials
Customer quotes and case studies
📊 Statistics
Performance numbers, ROI data
🏢 Company Info
History, mission, team details
❓ FAQ Answers
Common questions and responses
🎯 Differentiators
What makes you different from competitors
Getting Started
- Go to Settings — Navigate to Workspace Settings.
- Click "Knowledge Base" — Open the Knowledge Base section.
- Add Facts — Click "Add Fact" and enter your information.
- Categorize — Assign categories for organization.
- Generate — Your facts will now appear in generations.
💡 Pro Tip
Start with 10-15 key facts: your main product, top 3 features, pricing, and 2-3 customer testimonials. You can always add more later.