Knowledge Base

Organizing Knowledge

3 min read

Organizing Knowledge 🗂️

As your Knowledge Base grows, organization becomes essential. Categories help you manage facts efficiently and help the AI retrieve the most relevant information for each generation.

Pro Feature: The Knowledge Base is available on the Pro plan only. Upgrade to Pro to start using it.

Default Categories

CreativeBuzz comes with suggested categories to get you started:

📦 Product

Features, specs, pricing, how it works

🏢 Company

History, mission, values, team

💬 Testimonials

Customer quotes, reviews, case studies

📊 Statistics

Numbers, metrics, ROI data

🎯 Differentiators

Competitive advantages, unique features

❓ FAQ

Common questions and answers

Creating Custom Categories

  1. Go to Knowledge — Click Knowledge in the sidebar (or navigate to /knowledge).
  2. Click "Manage Categories" — Find the option in the sidebar.
  3. Click "Add Category" — Create a new category.
  4. Name It — Choose a clear, descriptive name.
  5. Add Description — Help yourself remember what goes here.

Category Examples by Use Case

SaaS Products

Features, Pricing & Plans, Integrations, Security, Support

E-commerce

Products, Shipping, Returns, Materials, Sizing

Agency/Services

Services, Process, Results, Team, Industries Served

How Categories Affect Generation

When you generate content, the AI considers categories to pull the most relevant facts:

  • Product launches → Product, Features, Differentiators
  • Social proof posts → Testimonials, Statistics
  • About us content → Company, Team
  • Sales emails → Product, Testimonials, FAQ

💡 Pro Tip

Don't over-categorize. 5-8 categories is usually enough. Too many categories makes management harder without improving generation quality.

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