Knowledge Base

Organizing Knowledge

3 min read

Organizing Knowledge 🗂️

As your Knowledge Base grows, organization becomes essential. Categories help you manage facts efficiently and help the AI retrieve the most relevant information for each generation.

Default Categories

CreativeBuzz comes with suggested categories to get you started:

📦 Product

Features, specs, pricing, how it works

🏢 Company

History, mission, values, team

💬 Testimonials

Customer quotes, reviews, case studies

📊 Statistics

Numbers, metrics, ROI data

🎯 Differentiators

Competitive advantages, unique features

❓ FAQ

Common questions and answers

Creating Custom Categories

  1. Go to Knowledge Base — Open from Workspace Settings.
  2. Click "Manage Categories" — Find the option in the sidebar.
  3. Click "Add Category" — Create a new category.
  4. Name It — Choose a clear, descriptive name.
  5. Add Description — Help yourself remember what goes here.

Category Examples by Use Case

SaaS Products

Features, Pricing & Plans, Integrations, Security, Support

E-commerce

Products, Shipping, Returns, Materials, Sizing

Agency/Services

Services, Process, Results, Team, Industries Served

How Categories Affect Generation

When you generate content, the AI considers categories to pull the most relevant facts:

  • Product launches → Product, Features, Differentiators
  • Social proof posts → Testimonials, Statistics
  • About us content → Company, Team
  • Sales emails → Product, Testimonials, FAQ

💡 Pro Tip

Don't over-categorize. 5-8 categories is usually enough. Too many categories makes management harder without improving generation quality.

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